Log into the 3CX Management Console. Go to Settings > Advanced > Custom Parameters, and change ‘PERS_PHBK_ONLY’ from 0 to 1. Make sure everyone has put contacts in their MyPhone Phone Book. As long as they have at least one contact in their MyPhone Phone Book, those contacts will be added to their Polycom’s directory […]
Fixing 3CX Voicemail to Email
[vc_row][vc_column width=”2/3″][vc_column_text]Twice now I’ve had clients that found their voicemails were no longer being sent to their email, even though the system was previously doing so without a glitch and nothing had changed on their mail server. Turns out the glitch is with the call history service. If you were previously receiving voicemails to your […]
Google Fiber and Expanded Access
We’ve talked before on this blog about the problem of the digital divide that exists between those with easy and abundant means to access to the Internet and those without. One solution that has been proposed to bridge this gap is the expansion of free public WiFi. However, creating and maintaining the infrastructure for such […]