From the Trenches: 3CX Security

This past month one of our clients experienced a security compromise with their phone system, where 3 extensions had their credentials swiped. Among the information taken was the remote phone login information, including username, extension and password for their 3CX phone system. Our first tip off of the attack was the mass amount of international […]

CrossRealms Brings Call Center Expertise to Las Vegas

LAS VEGAS – CrossRealms Inc., a Chicago-based IT services firm, has opened an office in Las Vegas to both better serve its growing roster of clients with offices in the western United States and make its call center expertise available to businesses based in Las Vegas and other cities in the region. The new office […]

3CX Dashboard Under Development

CrossRealms’ first development project is well under way. We are about a month into it and things are going well. The project is a 3CX dashboard to give administrators all of the information they need in one central location. This is an all-inclusive tool to assist in the maintenance, troubleshooting, and trending of a 3CX […]